Cleaning Information

How Can I Clean My Sandals?
We recommend hand washing your sandals using antimicrobial soap and warm water. Please, do not machine wash them.

Here are a few steps you can take to clean your sandals:

  1. Apply lukewarm soapy water to sandals. Dip a soft-bristled toothbrush or soft brush in water and scrub. It’s best to use mild or biodegradable soap.
  2. Wash the top and bottom, making sure to clean all nooks and crannies.
  3. Gently bend sandals from heel to toe under water pressure to loosen up any dried dirt.
  4. Thoroughly rinse sandals and dry straps with a towel.
  5. Let the sandals air dry in a shaded and well-ventilated area. Do not leave sandals in direct sunlight for an extended period of time because some of the foam materials might shrink.

For our leather sandals, we suggest using a nubuck leather cleaner. This can eliminate odor and cleanse the leather without damaging the material or destroying the unique look of the product.
To clean just the top sole of your leather sandals, carefully scrub with mild, antibacterial soap and rinse well with clean water. Avoid getting soap on the leather as much as possible. Allow the sandals to dry in an open, well-ventilated area, away from direct sunlight.


How Can I Clean My Shoes or Boots?
We recommend hand-washing our footwear with cold water and a gentle soap or detergent. A soft-bristled brush, such as an old toothbrush, can be used to scrub away caked-on dirt. Allow the shoes to air dry away from direct heat or sunlight.
Trusted, third-party leather cleaners and conditioners can be used to clean our leather shoes and boots. You will want to follow the directions printed on the third-party cleaning product.


How Can I Clean My ReEmber Shoes?
We recommend hand-washing your ReEmber shoes when they need a little refreshing. Please do not machine wash.
Here are a few steps to help clean your ReEmbers:

  1. Before wet cleaning, gently wipe the surface of the shoes with a clean dry white towel to remove loose dirt and debris from the surface of the shoes.
  2. Mix a small amount of gentle soap or detergent with cold water (make sure to dilute the soap with water) in a bowl, bucket, or sink to create a soapy solution. Stir the solution to create a gentle cleaning mixture.
  3. Dip a clean white towel into the soapy solution. It’s very important to use a white towel to be sure that any color from the towel doesn’t transfer to your shoes.
  4. Gently spot clean the dirtied areas of the shoes using the damp towel. Use light pressure and don’t scrub too hard to avoid damaging the shoe material.
  5. For the outsole and rubber parts of the shoes, use a soft bristle brush to remove any dirt or debris. We don’t recommend using the brush to clean the shoe uppers since it can be too abrasive.
  6. Dampen a clean white towel with water and gently wipe down the whole shoe to remove any soapy residue.
  7. Use a clean, dry white towel to blot and absorb any excess moisture from the shoes.
  8. Allow the shoes to air dry in the shade or a well-ventilated area at room temperature. Avoid leaving out in direct sunlight or heat sources that could damage or discolor the shoes.